|
Frequently Asked Questions:
Why did I receive a bill before my first issue?
How long does it take to get my first issue?
How do I Cancel My Subscription?
What do I Do if My Issue Arrived Damaged?
What if I Missed Issues?
Are Back Issues available to purchase?
Do your share my name and address with other companies?
Where can I buy Mary Engelbreit products?
Contacts:
How do I contact the Editorial Department?
What is Subscription Department Address?
|
 |
Frequently Asked Questions
Why did I receive a bill before my first issue?
It may be confusing to receive a bill before your first issue. Because our
publications are mailed via Periodicals Postage (formerly Second Class postage)
and our statements are mailed via First Class Postage, sometimes the statements
arrive before the first issue. We are sure that once you receive your first
issue of Mary Engelbreit’s Home Companion, you will be thrilled with the
inspirational ideas we pack into each issue and will want to continue your
subscription. If you choose to pay for your subscription with this first
statement, please be reassured by our money-back guarantee.
top
How long does it take to get my first issue?
Print subscriptions usually take about 6-8 weeks from the time you send in
your order until you receive your first issue in the mail. Our publications are
delivered via U.S. Mail, Periodicals Postage.
top
How do I Cancel My Subscription?
You may cancel your subscription by clicking
here or mail your request to Mary Engelbreit’s Home Companion, PO Box
420235, Palm Coast, FL 32142-0235. We will promptly stop your service and issue
a refund for any un-mailed copies. If you cancelled your subscription, but are
still receiving bills, please note that it takes a few days for a cancellation
to become effective. Therefore, if you receive any invoices after you have
cancelled, please ignore them.
top
What do I Do if My Issue Arrived Damaged?
If your issue arrives damaged and you have a standard sized mailbox, please
check with your Post Office to see if your magazines generally arrive in good
condition. If they do not, you can contact Customer Service to report the
problem. Click here.
top
What if I Missed Issues?
If you have missed an issue, we may have an incorrect address on file. Please
login to verify your address, to check the payment status on your account, to
pay in full for your subscription or to report the missed issue. If none of
these explanations apply, you can contact Customer Service via telephone at
1-877-485-6430.
top
Are Back Issues available to purchase?
Extra copies are printed of each issue. Those copies are available for as long
as supplies last. Price is $7.50 per copy (includes shipping and handling).
To order call Customer Service at 1-877-485-6430.
top
Do your share my name and address with other companies?
Like many other publishers, we make portions of our customer list available to
carefully screened companies that offer products and services we believe you may
enjoy. If, when we make our list available, you do not wish to receive these
offers and/or information, please let us know by contacting us at: Mary
Engelbreit’s Home Companion Opt Out Program, 800 Connecticut Ave – Norwalk, CT
06856-1631. Please be sure to include your current mailing label.
We
do not share email addresses or telephone numbers with other
organizations. See our Privacy Policy for more information.
top
Where can I buy Mary Engelbreit products?
Mary’s products are available online at http://shop.maryengelbreit.com or at the Mary Engelbreit
Store, 3965 Park Ave Ste 400, Saint Louis MO 63110 or by
calling:
800-443-MARY (6279)
top
Contacts
How do I contact the Editorial Department?
Mary Engelbreit’s Home Companion
Editorial Offices
6358 Delmar Blvd. Suite
450
St. Louis, MO 63130
Email Editor
top
What is Subscription Department Address?
MARY ENGELBREIT’S HOME COMPANION
P.O. Box 420235
Palm Coast, FL 33142
top
|
